BCC at Your Own Peril
Media Agency accidentally gives employees a glimpse at future layoffs
 

Email has made the possibility of sending your grandma those nudie shots you were planning on sending to Suicide Girls far too easy. These type of "Send … OMFG WHAT DID I DO?!?!" scenarios happen to even the best airlines, and today it happened to "struggling" media agency Carat.

Some toolbag in Carat's HR mistakenly emailed the entire company a little memo that was intended for senior management only … about how everyone was getting fired.

Bad news: Mistakes are all too common when it's 4 a.m. and you are typing corporate memos while intoxicated or looking to a go to town on your bed partner.

Good news: There are some handy guides for appropriate workplace email etiquette that should help you through the rough period after all your employees stage a coup.

Don't run on: Something as simple as "U R ALL FIRED" should do the trick, but the Carat tactic of calling the downsizing a "right-sizing" of the company was especially classy.

Don't abuse "CC" and "BCC": And if you do, like Carat did, make sure that the IT department does an email recall (that's a thing) before some disgruntled soon-to-be-former employee sells the story. Also, BlackBerrys can be "zapped"; the sudden removal of all email will confuse staffers, but then you'll have the element of surprise when you fire them. N.B.: If your BlackBerry gets zapped, start packing the desk.

Don't Discuss Personnel Matters: Well this one should be obvious, yet the Carat doc was full of little witticisms such as scripts on how to fire employees gracefully:

"If you would like to go home today and come back tomorrow to clean out your desk or office, you are free to do so. We would like you to meet with your manager following our meeting to transition your work. We will be communicating to your team today. Your manager will be contacting clients. We ask that you do not contact your clients to discuss this situation."

Proofread!: You can download the whole hot mess of a memo here (PDF), but just taking a glimpse at page four of the memo and you can see the whole thing is filled with typos, misspellings, and in one case, a double header ("Why are we doing this?" is typed twice, for extra emphasis). If you're going to lay off a chunk of your workforce and inform them via inbox, at least use spell check.
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